Privacy Policy
1. Introduction
At Dojo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Profile information and photos
- Payment and billing information
- Professional credentials and certifications (for coaches)
- Communications with us or other users
Usage Information
We automatically collect certain information about your use of our platform:
- Device information and browser type
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and payments
- Communicate with you about our services
- Improve our platform and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We may share your information in the following circumstances:
- With coaches and learners: To facilitate coaching relationships
- Service providers: Third parties who assist in operating our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with mergers or acquisitions
- With consent: When you explicitly authorize sharing
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers and infrastructure
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict processing: Limit how we use your information
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may integrate with third-party services (such as payment processors, analytics providers, and social media platforms). These services have their own privacy policies that govern their use of your information.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@dojo.org.in
Phone: +91 8130554666